Cyber Cafe Security Eximbank
Online fraud
Online fraud occurs when someone poses as a legitimate company / link in order to obtain sensitive personal data and illegally conducts transactions on your existing accounts. The most current methods of online fraud are usually through fake emails, Web sites and pop-up windows.
 
Cyber Café or sharing PCs

Avoid the use of Cyber Café or sharing PCs for your Online Banking. When you are accessing your Corporate Banking site from Cyber Cafe you must be very careful about your transaction password. You must change your password from your own PC at workplace or at home after such use.

To save you from such incidents when you work from Cyber Café, EXIMBANK Banking Web Site would display a keyboard on the screen for you to key-in your password. Please remember to type your password through this keyboard only.
Secure Banking

Keeps your banking User ID and password secret and hard to guess. Then only we can facilitate a secure Online Banking environment.

When you have logged in successfully, your Web browser will establish a secure SSL connection between your computer and our Web servers. SSL is the industry standard that provides secure access to online financial services from anywhere on the Internet using any current Internet Browser. This will allow you to communicate with us privately and to carry out online transactions securely.

Number of login attempts
If you are failed to prove your identity then you can’t access our Corporate Banking Service. After three unsuccessful login attempts our system will automatically block your password. To re-activate your password contact the Bank immediately. After authenticating yourself, you can place your request for re-activation of your password. In case you have forgotten your Corporate Banking passwords, you can request for re-issue of the passwords by clicking on the ‘Re-issue Password’ option on the log-in page.
Timed Logout

Time out session feature is also configured in our system to protect your accounts from unauthorized access. If you login and leave your Online Banking Session inactive for a specified period of time, the session will be terminated automatically. If your session terminates automatically, you can login again to continue your activities.

Expiry of passwords
Your Corporate Banking passwords will expire after a specific period of time as per our Security Policy. If you are not changing the passwords within that time frame, your passwords will expire. This is also for ensuring secure Online Banking. Your Passwords can be re-issued upon your request.
Corporate Banking Tips
  • Keep the secrecy of your passwords. Don’t disclose your passwords to any one including Bank staff or write it down. Never share the passwords with your family members or friends.
  • Type the address of the Corporate Banking site in the address bar at all times. Visit our Corporate Banking site directly. Avoid accessing the site through a link from another site or an email and verify the domain name displayed to avoid spoof websites. You can type the site address directly or you can select it from your stored list of favourites.
  • Change your passwords regularly. This will enhance the security of your Online Banking.
  • Check your Account details frequently. Review and verify your account summary and transaction details carefully.
  • Never leave your Corporate Banking session unattended at any time. Always Logoff from the Corporate Banking site using the Logout button and also disconnect the Internet after the session.
  • Be attentive against the frauds. Ignore any e-mail asking for your password or PIN and inform us of the same for us to investigate the same. We will never ask you to reveal your online banking or payment card PINs, or your password information. Don’t click any unknown links that may direct you to counterfeit sites.
  • Do not store your user id or passwords in the Internet Explorer Browser. Disable the “Auto complete” option and clear the browser cache
  • Never use cyber cafes / shared PCs to access our Corporate banking site. If you are using cyber cafes / shared PCs for your Online Banking, change your Corporate Banking passwords from your own PC at home or at work place after the session.
  • Always use the mailbox. When you are communicating with the Bank, use the secure mailbox in our site.
Password Protection
  • Destroy the Password mailer after memorizing it and/or change the password after the first usage.
  • Change your Corporate Banking Passwords (both Login and Transaction) after your first login and from then onwards regularly.
  • Create and maintain different passwords for Login and for Transactions. This offers added security for financial transactions through Corporate Banking.
  • Try to avoid passwords that are real words. Use cryptic words as passwords.
  • Do not use a password that contains part of your User ID or account number.
  • Don't use passwords that are obvious, like your name/ nickname, names of family members, your address, phone number etc.
  • Your password should be complex and difficult for others to guess. Use letters, numbers and special characters [such as!, @, #,$, %, ^, &,* (, )] in your passwords. These increase the security of the passwords.
  • Never reveal passwords to any one including Bank staff or family members.
  • If your login IDs or passwords automatically appear in the sign-in page of a secure Web site, you should disable the ’Auto Complete’ and ‘Remember Password on this machine’ function to ensure the security of your information.
PC Protection
  • A personal firewall will help you to protect your system from intrusion. Firewalls acts as a fence between your computer and the rest of the Internet. A firewall can be a hardware device, a software application or a combination of the two. Firewalls can prevent malicious attacks and block certain types of data from entering your computer or private network. They can also be set up to alert you if anyone tries to access your system.
  • Update your PC with latest Anti-virus software.This will protect you from Code Contaminants like virus, Trojan horse etc. These viruses can capture and send sensitive information stored on your hard drive to any other person who has gained remote access to your computer.
  • Upgrade your Operating System and Browsers with the most recent patches.This is also essential for the smooth running of the Corporate Banking. This will ensure your Online Banking session is more secure.Please visit Security Updates Web site to access current Security Updates on your machine.
  • Block the pop-up windows. Several programs are available for blocking the pop-up windows. You can download it through the Internet
  • Never leave your system Online, when you are not using it. You should disconnect the Internet after the completion of your Online Banking session.
Do’s & Don’ts
Do’s Don’ts
  • Keep the secrecy of your personal security details such as passwords, PIN numbers etc.
  • Memorize your PIN, password or other security information, and destroy the written communication if any of the same as soon as you receive it.
  • In the event your PIN / Transaction PIN or ATM/Debit card being lost or stolen, or in the event of your PIN or other security information being compromised, please inform the Bank immediately.
  • Choose your new PIN carefully, if you change your PIN.
  • Passwords should be changed frequently.
  • Passwords must be at least 6 to 8 characters length or as suggested by the Bank from time to time.
  • Disable the ‘Auto Complete’ and ‘Remember Password on this machine’ option in the browsers to prevent storing of user names and passwords.
  • Properly Log Off through Logoff button from the Corporate Banking site upon completion of your Online Banking session.
  • Always type the site address in the address bar to avoid misleading to counterfeit sites.
  • Install and Update anti-virus software.
  • Disable the ‘File and Printing Sharing’ feature on your operating system
  • Don't Keep your UserId and Passwords together.
  • Don’t write down or record your PIN, password or other security information.
  • Don’t share passwords or PIN numbers with anyone.
  • Don’t use your date of birth, name and address as your password.
  • Don’t open or respond to a doubtful email.
  • Don’t open attachments or click links that may contain in a fake email.
  • Don’t use shared computers for your Online Banking.
  • Don’t keep the system online when you are not using it.
  • Don’t use pirated software or software from unknown sources.
Eximbank is NOT responsible for any loss arising from your casual actions such as sharing of user ids, passwords and PIN numbers etc.