About E-mail Fraud Eximbank
Online fraud
Online fraud occurs when someone poses as a legitimate company / link in order to obtain sensitive personal data and illegally conducts transactions on your existing accounts. The most current methods of online fraud are usually through fake emails, Web sites and pop-up windows.
 
Phishing

Phishing is a technique used for illegally capturing the personal information such as Account Number, Corporate Banking Passwords etc. The most frequently used method is to send spam mails to the user’s e-mail id. The Spam mail exactly looks like an e-mail sent by a legitimate authority. The e-mail simply asks the recipient to click on a link and enter their user id and password.

Never click on any such link and never enter your login id and password without verifying the authenticity of the web page.

Your email address can be obtained from publicly available sources or through randomly generated lists. Therefore, if you receive a fake email that appears to be from Eximbank, it does not mean that your email address, name, or any such information has been taken / derived from our system.

IMPORTANT: Eximbank does not ask for personal security details like passwords on the email, phone or otherwise.

Never disclose your password to anyone, not even to the bank's staff.
In case you get an email asking you to enter your personal security details or a Bank staff approaches you to disclose your password, please report to us. You can send an email to support@eximbank.com
Be cautious about the fake e-mails asking for your personal security details.

Some fake e-mails may offer jobs or prize and you may be asked to provide your personal information such as credit card number, PIN number, passwords etc. Never get lured by such emails. Some fake emails may also contain a virus known as a “Trojan Horse” that can record your keystrokes or could trigger background installations of key logging software or viruses onto your computer. The virus may be in an attachment or can be activated via a link in the email. You should not respond to these unsolicited mails without verifying the authenticity.

Fake mails may direct you to counterfeit website which looks like your valid site.

However, if you type, or cut and paste, the URL into a new Web browser window and it does not take you to a legitimate Web site, or you get an error message, it was probably just a cover for a fake Web site. The address bar and padlock symbol that appear in your browser window can be faked. To make sure you are on our site, type in https://www.eximbank.comand see if you get to the same place.

Fraudulent e-mails and websites can be very convincing and fraudsters are frequently inventing new methodologies to get you to disclose your security details.

Eximbank is NOT responsible for any loss arising from your casual actions such as sharing of user ids, passwords and PIN numbers etc.